What is the first step in greeting a client who enters the hospital reception area?

What is the first step in greeting a client who enters the hospital reception area?

• A. Wait until the client approaches the desk, then greet politely
• B. Immediately direct them to the waiting room
• C. Ask for their payment method before greeting
• D. Greet within 30 seconds with a friendly, professional hello, introduce yourself, and offer assistance

Answer: (D)